Shipping & returns

We aim to make your experience as calm and seamless as the rituals our pieces are designed to support.

Shipping

Orders are processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking details.

Estimated delivery times

  • Thailand: 1–3 business days
  • International: 5–12 business days depending on destination

Please note that shipping times may vary during holidays, launch periods, or due to customs processing for international orders.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return, items must be:

  • unworn
  • unwashed
  • in original condition
  • with tags attached

For hygiene reasons, we may not be able to accept returns on certain items unless they are faulty.

Exchanges

If you need a different size, please contact us at [your email] and we will do our best to assist, subject to availability.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please email us within 7 days of delivery at [your email] with your order number and photos of the item.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

For any questions, please contact us at [your email].