Privacy & Cookie Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit or purchase from The White Lotus.

Information We Collect

When you browse or shop with us, we may collect:

  • your name
  • email address
  • shipping and billing address
  • phone number
  • payment and order details
  • browsing behaviour on our website

How We Use Your Information

We use your information to:

  • process and fulfil orders
  • communicate with you about your purchase
  • provide customer support
  • improve our website and services
  • send updates, newsletters, or marketing communications if you have opted in

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our site.

Cookies may be used to:

  • keep items in your cart
  • analyse website traffic and performance
  • personalise your shopping experience

You can choose to disable cookies through your browser settings, though some parts of the site may not function as intended.

Data Protection

We take reasonable steps to protect your personal information and keep it secure. We do not sell your personal data to third parties.

Third-Party Services

We may use trusted third-party providers for payments, shipping, analytics, and email communications. These providers only receive the information necessary to perform their services.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at hello@thewhitelotus.store.

Contact

If you have any questions about this Privacy & Cookie Policy, please contact us at hello@thewhitelotus.store.